Support knowledge base

Clear answers for Azure cost monitoring in CostRadar

Read client-facing guidance on connecting Azure, interpreting cost data, managing plans, and knowing when to contact human support.

azure connection · 3anomaly detection · 2billing · 3privacy · 2troubleshooting · 4reports · 1
Customer-safe guidance

Account deletion, data retention, and privacy boundaries

What customers should know about deleting a CostRadar account, retained records, and data access boundaries.

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Alerts, digests, webhooks, and budget tracking

What CostRadar notifications and budget tracking are intended to do, with careful boundaries around enforcement and timing.

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Anomaly detection and CR references

How CostRadar detects billing anomalies and how to use CR-XXXX references in alerts, dashboard cards, and support conversations.

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Connecting Azure with read-only access

How CostRadar connects to Azure using a service principal, subscription Reader, and Storage Blob Data Reader for storage exports.

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Why Azure cost data can be delayed

How Azure billing data timing affects CostRadar charts, current-month estimates, and anomaly detection.

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Billing, cancellation, downgrade, and refund help

Support-level guidance for CostRadar billing questions, cancellations, downgrades, and refund review.

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Plans, trial, annual billing, and limits

Current support-level guidance for CostRadar plans, trial access, annual billing, and subscription or viewer limits.

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Reports, exports, Advisor recommendations, and cost allocation

How CostRadar reports, exports, Azure Advisor recommendations, and allocation views should be used.

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Team roles, viewer access, and the audit log

How account owners and viewers work in CostRadar, and what the audit log records.

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Troubleshooting Azure connection and no-data issues

Common fixes for Azure connection errors, cost pull failures, no data, access denied, and expired client secrets.

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Using Azure Cost Management Storage Export with CostRadar

How to configure Azure Cost Management exports to a storage account and connect those exported files in CostRadar.

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What CostRadar is and what it can do

A plain-language overview of CostRadar's Azure cost monitoring, where it helps, and where it intentionally does not act for you.

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When to escalate to human support

Situations where the support bot should hand off to a person for account, billing, privacy, or ambiguous product issues.

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